Privacy Policy

Privacy Policy

 Confidentiality and Privacy Policy

We will always honour and respect the clients/ patients  data and will not collect data and information that is not within the realm of reasonable use.

What information do we collect and for what purpose?

We collect details/ data of our customers and patients only to the extent to meet their requirements of travel, visa, insurance, medical examination and treatment, their stay and accommodation and any other related requirements. The data/ details may include contact number and address, copies of passport, other Government issued ID, PAN or equivalent card, Aadhar or equivalent card, any other personal and family details, medical history and medical records and other related documents including any other information/ details / documents that may be required in connection with proper medical  treatment  and travel of the patient/ family and friends and to communicate with the patient/ family and friends either by us or by the associated teams of travel, accommodation providers or healthcare services providers or any other agency.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure payment process. All supplied sensitive/credit information never touches our server and is handled directly by our PCI Compliant Merchant partner. All date encrypted into our Merchant partners database is only accessible by those authorized with special access rights to such systems, who must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your order cart, understand and save your preferences for future visits and keep track of website usage. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we keep your data confidential and do we disclose any information to outside parties?

We keep your data/ details confidential and do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties (Travel Services Provider, Medical/ Healthcare Service Provider, Accommodation services provider etc) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include links to third party sites on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only:

This  privacy policy applies  to information collected  both online and offline.


Your Consent

By using our site or providing your personal/ non personal details, you consent to our  privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This policy is finalized at the launch of our activities as Medical Value Tourism Facilitator (MVTF)


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